Shipping Policy

At Morgan Shutter, we are committed to delivering your photography equipment in a timely and reliable manner. This Shipping Policy outlines the terms and conditions for the shipping of orders.

1. Shipping Locations

  • If your location is outside our delivery areas, please contact us to confirm availability.

2. Processing Time

  • Orders are processed within 1–2 business days after confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.

3. Delivery Time

  • Standard delivery takes 5–7 business days from the date of order processing, depending on your location.
  • Remote areas may require an additional 2–3 business days for delivery.

4. Delivery Charges

  • Shipping charges, if applicable, will be calculated at checkout based on your location and the size/weight of the order.
  • We occasionally offer free shipping promotions—check our website for updates.

5. Cash on Delivery (COD)

  • We offer a cash-on-delivery option for all orders. Payment must be made in full at the time of delivery.

6. Order Tracking

  • Once your order is dispatched, you will receive a tracking number via email or SMS. Use this number to track your shipment.

7. Failed Deliveries

  • If delivery fails due to incorrect address details or unavailability to receive the order, additional shipping charges may apply for redelivery.

8. Damaged or Missing Items

  • Please inspect your package upon delivery. If items are missing or damaged, notify our customer support team within 48 hours of receipt.

9. Delays and Exceptions

  • Delivery times are estimates and may vary due to weather, carrier delays, or other unforeseen circumstances.
  • If your order is delayed beyond the estimated timeframe, please contact us for assistance.

10. Contact Us

For any questions or concerns about your order, please reach out to our customer support team: [email protected]

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